The Clubhouse team is here to help with any questions about casino reviews, platform guidance, or site content. Whether you have spotted an error in one of our guides or need clarity on how we rate and rank operators, we aim to respond to every message promptly and thoroughly.
Before sending a message, it is worth checking whether your question is already covered in our reviews or FAQ sections - most queries about specific casinos, game availability, and payment methods are addressed there in detail.
Support Email
The best way to reach us is by email at [email protected]. We monitor this address during business hours and aim to reply within one working day. For straightforward questions, responses are often faster.
When writing, please include enough context for us to help you efficiently - for example, the name of the casino or game you are asking about, and a clear description of the issue or query. This helps us avoid back-and-forth and get you a useful answer first time.
Before Reaching Out
If your question relates to a specific casino's bonus terms, withdrawal times, or account issues, please contact that operator's own support team directly. Clubhouse Casino Ireland is an independent review and information site - we do not manage player accounts, process transactions, or have access to any casino's back-end systems.
For responsible gambling concerns - such as self-exclusion, deposit limits, or finding support services - our responsible gambling page lists the relevant Irish helplines and tools available through licensed operators, including GamblingCare.ie and the National Gambling Helpline.
Common Topics
Most messages we receive fall into a handful of categories, and knowing this may save you time:
- Review corrections: If you believe factual information in one of our reviews is out of date or inaccurate, please let us know and include a source where possible.
- Casino partnerships and listings: Operators wishing to discuss their inclusion on the site should email us with full details of their licence and jurisdiction.
- General editorial feedback: We welcome suggestions about content gaps, new game categories, or topics you would like us to cover.
- Technical issues: If a page is not loading correctly or you have spotted a broken link, a brief description and the page URL will help us fix it quickly.
We do not respond to unsolicited marketing or bulk outreach. Emails of that nature are not forwarded to the editorial team.
Privacy
Any personal information you include in your email - such as your name or email address - is used solely to respond to your query. We do not add correspondents to mailing lists or share contact details with third parties. For full details on how we handle data, please read our Privacy Policy.